Privacy notice

Aria Labs is a company registered in Romania and based in Bucharest. We are the data controller for the personal data described in this notice.

For anything in this notice, including our full company registration details, write to hello@ariaops.com. We'll send them to anyone who asks. We have not appointed a data protection officer, because we are not required to.

This notice covers arialabs.eu only. Our ambassador programs run on separate subdomains and have their own notices — see the KBK Fest 2026 program for that one.

We don't make automated decisions about you and we don't profile you. What we do professionally is read markets, not people — and that applies to visitors to this site as much as to anyone's audience.

Only the providers we need to operate. Each one is a processor acting on our instructions under a data processing agreement.

• the company that hosts this website
• the service that delivers the contact form to us
• our email provider
• Google Fonts, which serves the typefaces this site uses, and which therefore receives your IP address when a page loads

Ask us and we'll name the specific provider behind any of those, and tell you which country it processes data in.

We don't sell your data. We don't share it with advertisers. We never use it to inform work for anyone else.

We prefer EU-hosted providers. Where a provider processes data outside the European Economic Area, that transfer relies on the European Commission's Standard Contractual Clauses or an adequacy decision. Ask us and we'll tell you exactly which providers those are and which mechanism applies.

• Messages — up to 24 months from your last contact with us, then deleted. If we start working together, the engagement agreement takes over.
• Server logs — a short window set by our hosting provider, weeks rather than months, after which they are overwritten. Ask us for the figure that applies today.
• Email threads — as long as the conversation is live, then archived and reviewed annually.

Under the GDPR you have the right to:

• get a copy of the personal data we hold about you
• have it corrected if it's wrong
• have it deleted
• restrict or object to how we use it
• receive it in a portable, machine-readable format
• withdraw consent at any time, without affecting anything we did lawfully before you withdrew it

Email hello@ariaops.com. We'll respond within one month. There's no charge unless a request is clearly excessive, and we'll say so before doing anything.

If you think we've handled your data badly, tell us first — we'd rather fix it. You also have the right to complain to the Romanian supervisory authority, the Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), at dataprotection.ro, or to the authority in your own EU country.

The site is served over HTTPS. Access to messages is limited to the people at Aria Labs who need it. We're a small company — that's a small number of people, which is its own kind of control, but it also means we don't pretend to have security certifications we haven't earned.

This site is aimed at people working professionally in music. It isn't directed at children and we don't knowingly collect data from anyone under 16. If you think we have, write to us and we'll delete it.

If we change this notice we'll update the date at the top. If a change materially affects people who've already contacted us, we'll email them rather than quietly editing the page.